Frequently Asked Questions
What makes SkiNNlab different?
SkiNNlab is results-driven and education-based boutique style skincare destination. Our team has exceptional professional experience, developed through decades of extensive hands-on expertise, with that, every treatment is customized using evidence-based skincare, advanced skin analysis, original top-tier professional equipment and honest recommendations—no trends, no over-treating, no unnecessary products.
Do you offer customized treatments?
Yes. Every client begins with an in-depth consultation and skin analysis. Treatments are fully customized based on your skin condition, lifestyle, goals, and tolerance - because no two skins are the same.
Is a consultation required before booking?
A consultation is highly recommended for new clients and periodically for existing clients to ensure your treatment plan evolves with your skin.
What brands do you use?
Only professional, clinically proven skincare brands with strong formulations and ethical standards. Product choices are based on performance and skin compatibility - not marketing hype.
How many treatments will I need to see results?
Results depend on your skin condition, consistency, and home care. Some clients notice improvements after one session, while corrective concerns (acne, pigmentation, aging) require a series and proper home care for optimal results.
Do you treat sensitive or compromised skin?
Absolutely. Treating sensitive, reactive, and compromised skin is a specialty at SkiNNlab. Treatments focus on barrier repair, inflammation control, and gradual correction - never aggressive or damaging protocols.
Do you offer acne treatments?
Yes. Acne treatments are customized and focus on correcting the root cause, reducing inflammation, strengthening the skin barrier, and supporting long-term skin health - not just temporary clearing.
Are your treatments safe during pregnancy?
Some treatments and products are pregnancy - safe, while others are not. Please inform us if you are pregnant or trying to conceive so your treatment can be safely customized.
What is your cancellation policy?
We kindly ask for 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee, as this time is reserved exclusively for you.
Do you sell products, and am I required to purchase them?
Home care is strongly recommended for best results, but there is never pressure to purchase. Product recommendations are made honestly and only when they support your skin goals.
How often should I come in for treatments?
Most clients benefit from treatments every 4–6 weeks, depending on skin condition and goals. A personalized treatment plan will be created for you.
Is SkiNNlab suitable for all skin types and tones?
Yes. Treatments are performed with great care and expertise for all skin types and tones, with a strong emphasis on safety, barrier health, and pigment-safe protocols.
How do I prepare for my appointment?
Please, avoid active treatments, excessive sun exposure, waxing, and exfoliation prior to your visit to ensure your skin is in its best condition for treatment.
Where are you located and how do I book?
Appointments are by booking only. You can secure your appointment directly through our online booking system on the website or give us a call at +1 (516) 998-1222. We are located in the heart of Roslyn,Long Island, at:
12 Roosevelt Ave
Roslyn, NY 11576